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Helping to build a sustainable future
Operational Excellence

The Caltex Operational Excellence Management System (OEMS) provides a framework for systematically managing personal health and safety, process safety, the environment, reliability, quality and efficiency. Through application of our OEMS, we work to understand the risks and hazards posed by our business operations, implement appropriate controls to eliminate or minimise risk, and then provide assurance that the controls we put in place are working.

Our OEMS consists of three integral parts:

Leadership accountability and culture Management system process Operational excellence processes 
 A key component to our management system is strong, visible, accountable leadership. We work to ensure that operational excellence is embedded in the Caltex culture  Our management system process is a systematic approach to driving improvements and follows the Plan-Do-Act-Check methodology  We have 22 operational excellence processes that set the standards and requirements to be met by the business

Our operational excellence performance monitoring and governance program ensures that control measures adopted for the management of risks continue to remain reliable and effective. It also ensures that the results of performance monitoring are acted upon and used for continuous improvement. 

Climate change

We accept the Intergovernmental Panel on Climate Change (IPCC) assessment of climate change science and the importance of limiting warming to less than 2 degrees above pre-industrial levels.

We acknowledge that coupled with the requirement to supply safe, affordable and reliable transport fuels to our customers, climate change presents both risks and opportunities for Caltex.

Caltex supports measures to reduce emissions and is committed to playing a role in the transition to a low carbon future. This includes initiatives that support the achievement of Australia’s 2030 climate change target and Paris Agreement commitments.

Health and safety

We place the highest priority on the health and safety of our workforce, customers and the communities in which we operate.

We are making good progress in improving process and personal safety, which includes working alongside suppliers to ensure full compliance with Caltex health and safety, risk management, quality, and environment policies and procedures. 

Leadership is a critical factor for success in achieving benchmark standards in workplace health and safety. Our leaders are not only accountable for achieving results, but also for modelling behaviours in line with the Caltex values. We consistently assess and take steps to manage potential risks to our employees, contractors, the public and the environment

Reconciliation Action Plan

At Caltex, we believe we have an important role in connecting with others to empower the next generation of Aboriginal and Torres Strait Islander peoples and create opportunities for equitable participation in Australian society.

Caltex’s first RAP builds on our effort over the past six years to recognise and respect Aboriginal and Torres Strait Islander peoples as the First Australians.

Our RAP provides a framework to focus our efforts on advancing reconciliation within our company and in our operating communities.

By creating opportunities for and learning from Aboriginal and Torres Strait Islander peoples, we will ensure we play our part to keep reconciliation in Australia moving forward.

Environmental Monitoring Data

Caltex has prepared this information in good faith exercising all due care and attention, but no representation or warranty, express or implied is made as to the relevance, accuracy, completeness or fitness for purpose of this information in respect of any particular user's circumstances. Provision of this information does not constitute an opinion or interpretation by Caltex of the information and users of this information should satisfy themselves concerning its application to, and where necessary seek expert advice in respect of, their situation. Under no circumstances will Caltex be liable for any loss or damage however caused, resulting from your use of or access to, or inability to use or access, this information.

In this section of the website Caltex provides data, in accordance with the Protection of the Environment Operations Act 1997 (POEO Act) section 66(6) and the NSW EPA Guideline “Requirements for Publishing Pollution Monitoring Data”.

Under the Environment Acts in NSW and QLD and site-specific Environment Protection Licences for the Kurnell Terminal, the Banksmeadow Terminal, the Newcastle Terminal and the Environmental Authority for the Lytton Refinery, the collection and reporting of monitoring and emissions data is required. 
The following pages provide a summary of that data.

Kurnell Terminal

Banksmeadow Terminal

Newcastle Terminal

Lytton Refinery emissions data

Kurnell Site Conversion

Caltex is committed to optimising and investing in our supply chain to ensure that our customers continue to have access to long term, secure, safe and reliable product supply.

In July 2012, Caltex announced a restructure of our supply chain including the conversion of Kurnell refinery to a major import terminal.